Data Analyst

For open position share you resume on Email ID :

Data Analyst

Position: Client Success Analyst (Data Analyst)

Experience: 3 to 6 Years

Days of working: 5 days a week

Location: Mumbai

Office Time: 11:00 AM to 8:00 PM

Job Description:

  • Fluent in English speaking must.
  • Applying your analytical genius to work with large amounts of data; having deep data mugging ability to prepare data from Excel, Advanced user of Excel for data management
  • Adequate knowledge of data collection methods polls focus groups, surveys, etc
  • Strong proficiency in math, web analytics, and business research tools.
  • Good to have experience in the FMCG industry, market research, data, and measurement.
  • We are currently looking for a person who is highly motivated and eager to learn and succeed for our Client Service Analyst position.
  • In this role, will be a part of the Client Services team and will have an opportunity to have an accelerated career path at the confluence of data, technology, and marketing.
  • The candidate will be working directly with senior management, who are industry veterans and will quickly learn market research video analytics, client consulting, report writing, and storytelling.
  • Advanced proficiency with MS Office
  • Expand upon the existing Customer Success dashboards and partner with the Customer Success team to improve processes and tracking mechanisms across all segments of the business.
  • Develop and improve reporting processes to gather deeper insights on customer renewal probability.
  • Collect, analyze, and evaluate data to determine which attributes drive renewals.
  • Partner cross-functionally to refine the existing Customer Health Score to more accurately identify customers at risk of non-renewal.
  • Perform analysis to make recommendations on future customer purchasing trends and Customer Success operational support.

View All Open Positions

Lets Get in Touch!

"consulting and client relationship management.”